FAQ
Will the jewellery tarnish or turn my skin green?
No. Every Kimoore piece is made from premium stainless steel with 18K gold-tone, anti-tarnish plating. It's waterproof and built for daily wear — it stays gold, not ghost.
Is it safe for sensitive skin?
Yes. Our stainless steel base is nickel-free and hypoallergenic, safe for all skin types including sensitive ears.
Can I wear it in water?
Yes — handwashing, rain, and everyday splashes are fine. To keep the shine longest, avoid prolonged soaking and direct contact with perfume or harsh chemicals.
How long does delivery take?
Orders are dispatched within 24 hours and delivered in 3–5 business days across most of India (up to 7 for remote areas). Shipping is free on all orders, and you'll get a tracking link the moment your order ships.
What payment methods do you accept?
We offer secure checkout powered by Razorpay, and Cash on Delivery is available.
What is your return policy?
7-day hassle-free returns. If something isn't right — or your order arrives damaged or incorrect — email support@kimoore.com with your order number and we'll arrange a replacement or full refund. See our Returns & Exchange page for details.
Does it come gift-ready?
Yes — every piece arrives in our signature Kimoore handcrafted green gift box, ready to wear or gift.
How do I care for my jewellery?
Wipe with a soft dry cloth after wear, store in the Kimoore box, and avoid direct sprays of perfume. That's it.
Still have a question?
We're happy to help — reach us at support@kimoore.com or via the chat button on this site.